Appointing a personal manager
Whether we are designing a turnkey IT product
together or strengthening a team, one of our account managers will help you organize the work on the project. The account manager coordinates and monitors work on the project and is responsible for the strategic partnership with the client. Solves any problems, familiar or otherwise. Provides feedback on deadlines, iterations, and improvements.
Organizing a team
We put together a unique team for each project, basing on the specific needs and tasks. The profound expertise and impressive skills of our full-time specialists allow them to solve any problem, no matter how unfamiliar.
Agile development helps us to reduce Time to Market. Every project is planned and implemented in sprints (2–4 weeks). After a sprint, we show the client tangible results. There is a separate Workflow for each project, sprint, and MVP. This is a regulation, a detailed business process — from setting a task to providing the client with the deliverables. Workflow provides a clear idea of the project work and allows you to monitor each stage.
Analyzing and identifying the needs of the client’s business and those of the product users. Studying the target audience. Studying scalability options and plans for the development of an IT product. We collect functional and non-functional product requirements, describe business processes, and develop prototypes and terms of reference. Based on the data obtained, we specify what will be included in the MVP.
Designing a fault-tolerant architecture
Making a decision on architecture and coordinating it with the client. The engineering solution meets the MVP, current, and potential technical and business requirements.
Building and releasing an MVP
Building an MVP. The client receives the finished product promptly and collects feedback from users. This allows you to optimize your budget, estimate the demand, and gradually improve your software. By meeting priority needs, the product will quickly begin to bring in the profit it needs to scale.
We provide CI/CD
We ensure prompt software building and deployment. The clients see versions of the product when it is under development, so they know what the final result will be like and that work is being done according to plan and on time.
There is a special set of metrics for each project: those that are required and customizable. There are 150 metrics on average (time, quality, budget, etc.). We track them daily using our own tool, Health Dashboard, to prevent incidents. It includes metrics such as «health index», planned hours, BurnDown, completion plan, and plan fact. This allows us to comply with standard development processes and the requirements of the international standard ISO 9001:2015.
Demo our results
The client has access to the demo stand from the moment the project begins. At the end of each sprint, the team demonstrates the results of the completed tasks.
Phased launch of the project for different user groups and the client’s hardware. Collecting feedback and setting the final configuration of the software.
Developing detailed manuals for the client in different formats: text, video, online training, and personal meetings. These manuals have everything: from the product description to the deployment instructions.
The clients receive the source code, TOR, documents, prototypes, design layouts, and testing reports after the product was paid and released.
Technical support and SLA
We ensure stability and fault tolerance. We implement the client’s ideas on improving features/new functions. We eliminate incidents.