Policyholder Mobile Portal
A ready-made solution for insurance companies. The essential IT tool for the insurance business — suited to companies of any profile, from full-cycle insurers to small, mid-sized, and niche players.
SimbirSoft ranks among Russia's largest IT companies and is featured in the global Software 500 list, placing 4th among Russia's top mobile app developers according to GoodFirms.
The company brings deep expertise and extensive experience in fintech, banking, and insurance.
Drawing on this experience and our own market research, we've built a solution that helps any insurance company — regardless of its business model — take a step toward digital transformation and reshape how customers engage with insurance products.
Benefits
Business
Customers
Brand
What policyholders can do
- Browse service packages and the list of the insurer's available agents.
- Submit a policy application and conclude a contract — for auto insurance, for example.
- Get help through an online product chat, including guides and support.
- View active policies, claim status, and a list of purchases with amounts.
- Review insurance programs, factor names, rate pricing, coverage amounts, and premiums.
- Calculate and pay for a policy, and check available funds.
- Get support from our expert team: we'll answer your questions, advise on pricing, and help identify the best product development path given your existing capabilities.
Market leaders are betting on online sales, partner programs, new core insurance products, and remote claims settlement. In the coming years, Generation Z will make up the largest share (20%) of the working population. As a result, the number of users of digital services will keep growing across every sector, from online banking to retail. Insurance companies are already investing heavily in user-friendly mobile apps to keep pace with the market and meet the expectations of their target audience. Today, 37% of insurers rate their own digital maturity at around 30%. The insurance sector still has a long way to go on digitalization, says Dmitry Peterson, COO of SimbirSoft.
Business Cases
All Projects- Built a full insurance product.
- Eliminated the need for large-scale custom development thanks to our ready-made policyholder mobile portal solution.
- Delivered integration with the client's information system, designed the UI, and carried out additional rounds of testing.
- Improved the quality of insurance service delivery.
- Built a chatbot and a broad set of microservices (20+) to power the Mafin platform quickly and securely, using a mix of Golang, PHP7, Swift, Python, and other technologies.
- Shaped new service offerings and resolved the causes of service outages.
- Organized the collection and processing of information on insurance products, services, and pricing.
- Enhanced the digital insurance product to simplify policy issuance and make it easier for users to review their existing insurance contracts.
- Created a new product for the insurer, tailored to customer needs and the service on offer.
- Enabled significantly faster search and processing of required insurance and legal documents.
- Standardized the methods and workflows used to compile internal reports.
- Built a full insurance product.
- Eliminated the need for large-scale custom development thanks to our ready-made policyholder mobile portal solution.
- Delivered integration with the client's information system, designed the UI, and carried out additional rounds of testing.
- Improved the quality of insurance service delivery.
- Built a chatbot and a broad set of microservices (20+) to power the Mafin platform quickly and securely, using a mix of Golang, PHP7, Swift, Python, and other technologies.
- Shaped new service offerings and resolved the causes of service outages.
- Organized the collection and processing of information on insurance products, services, and pricing.
- Enhanced the digital insurance product to simplify policy issuance and make it easier for users to review their existing insurance contracts.
- Created a new product for the insurer, tailored to customer needs and the service on offer.
- Enabled significantly faster search and processing of required insurance and legal documents.
- Standardized the methods and workflows used to compile internal reports.
The essential IT tool for the insurance business — suited to companies of any profile, from full-cycle insurers to small, mid-sized, and niche players.
How We Work
- Discovery and initial assessment
- Contract signing
- Team formation
- Technical support and maintenance
- Business and system analysis
- Fault-tolerant architecture design
- UI/UX Design
- Development and testing
- Quality assurance and metrics monitoring
- Results demonstration
- Deployment
- User and staff training
- Discovery and initial assessment
- Contract signing
- Team formation
- Business and system analysis
- Fault-tolerant architecture design
- UI/UX Design
- Development and testing
- Quality assurance and metrics monitoring
- Results demonstration
- Deployment
- User and staff training
- Technical support and maintenance
Why SimbirSoft
Proven Experience
Our portfolio includes more than 1,500 successfully delivered projects across banking and finance, retail, healthcare, education, IT, logistics, marketing, advertising, and other industries.
Commitment to Results
Meeting deadlines, maintaining high quality, staying flexible, applying a systematic approach, and delivering measurable business value are fundamental principles of our work. This approach allows us to continuously improve our processes, methods, products, services, and software solutions.
Broad In-House Expertise
We maintain a large in-house team, which allows us to quickly bring in additional or niche expertise when a project requires it. Our specialists cover project management, business and system analysis, design, frontend and backend development, QA, SDET, DevOps, and technical support.
Client-first, service-driven
Respecting our clients' interests, meeting their real needs, supporting their vision, and growing their revenue — that's our top priority. Our goal at every stage of development is to deliver on requirements in the best possible way and anticipate what's needed before it's asked for. That's why clients keep coming back to us with new projects — we always factor in the specifics and strategy of their business.